SAGE CRM MME is designed to deliver significant business benefits by ensuring customer satisfaction and organizational efficiency, reducing deployment time and administrative costs, and maximizing performance and profitability.
Thin Client Architecture
CRM is Web-based and built on true thin-client technology, providing rapid deployment, efficiency, speed and cost effectiveness. SAGE CRM MME is a pure "server-side" deployment, eliminating the need for difficult-to-manage and costly client installations, configurations, upgrades, customizations and the costs associated with them. Furthermore, SAGE CRM MME Web pages and graphics files are considerably more compact than standard Web pages, allowing faster downloads even over slow connections. With SAGE CRM MME, a Web browser and Internet access is all that you need to access your entire CRM solution.
Automated Workflow
With SAGE CRM MME automated workflow, you can integrate business rules across all channels, departments and employees. To help assess and design workflow, SAGE CRM MME provides graphical views of the process and its development patterns. In combination with e-mail integration, SAGE CRM MME ensures that actions requiring attention or escalation are automatically routed to the appropriate employees or partners. SAGE CRM MME creates confidence among employees flowing leads to sale personnel and cases to support personnel automatically.
Instant Integration
SAGE CRM MME is built to integrate with the technologies that you choose to run your business, without dictating your technology choices. SAGE CRM MME provides out-of-the-box, instant bi-directional integration with SAGE CRM MME accounting solutions, like nothing else available today, so that CRM users always have real-time access to the most up-to-date information. And, if you're using other accounting or legacy systems, SAGE CRM MME has the built-in ability to integrate with virtually any database or system.
Global Business
SAGE CRM MME provides multicurrency and multilingual support from a single code base for English (U.S. and U.K.), French, German, Spanish, Dutch and Japanese, making it a logical choice for businesses around the world. Additionally, you can easily modify these language sets to incorporate "company specific" terminology. The single server installation, Web browser and wireless handheld access provided by SAGE CRM MME allow employees, partners and customers to view the information they need any time, from anywhere in the world.