SAGE CRM MME offers the advanced functionality needed for effective sales force automation, marketing, customer care and call center support across industries, all accessible through a Web browser or wireless handheld device. With SAGE CRM MME, key personnel have easy access to common, client-focused information, enabling them to better manage your business.
Sales Force Automation
From first contact to order fulfillment and delivery, SAGE CRM MME Sales Force Automation maintains a single source of information that can be shared across the enterprise. Fully customizable with Workflow, Opportunity Management, Sales Cycle analysis, Forecasting and easy to use reporting features, SAGE CRM MME enables you to truly understand and respond to your prospects and customers - all the time.
Marketing Automation
CRM Marketing Automation helps you maximize revenue opportunities and ROI by enabling you to respond quickly to your customers through cost-effective, highly personalized and targeted marketing programs. It's easy to develop, target, implement, manage and analyze campaigns with SAGE CRM MME. SAGE CRM MME automates the process from concept to lead distribution, and every step in between, cutting costs and improving the effectiveness of your marketing initiatives.
Customer Care
SAGE CRM MME Customer Care provides complete workflow, incident tracking, case management and service status to help you create a reliable Knowledge Base for better customer service. Your Knowledge Base can be built through traditional channels such as phone and e-mail or via Web Self Service, allowing customers to enter, resolve and track their own service requests. You can access complete case histories at the touch of a button, speed resolution, and keep your customers loyal and happy.